Privacy Policy

At C Lab Agency, your privacy is not just a legal obligation—it’s a core part of how we build trust with our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us, whether through our website, digital services, or direct communication.

By using our services, you agree to the practices described in this policy.

Who We Are

C Lab Agency is a creative consultancy providing digital marketing, branding, and communication services. We operate across the GCC region and beyond, committed to delivering tailored solutions that respect your privacy and data.

For any questions or requests related to this policy, you may contact us at:

Phone: +966 54 601 6787
Email: info@c-labagency.com

Information We Collect

We may collect the following types of information:

Personal Identifiable Information (PII): such as your name, email address, phone number, company name, and job title when you contact us, request a proposal, or subscribe to updates.
Usage Data: including browser type, IP address, device information, and pages visited—collected automatically via analytics tools.
Cookies: small data files used to enhance site functionality and personalize your browsing experience.

We never ask for or store sensitive personal data unless explicitly required and with your consent.

How We Use Your Information

Your data is used to:

Respond to your inquiries and service requests
Improve our website and service offerings
Send marketing updates or newsletters (with your consent)
Analyze user behavior to enhance user experience
Comply with legal and regulatory requirements

Your data is never sold, rented, or shared with third parties for commercial gain.

How We Protect Your Information

We apply industry-standard security practices, including SSL encryption, secure servers, and limited access protocols, to safeguard your information against unauthorized access, loss, or misuse.

Our internal team is trained on data protection, and we routinely audit our systems to maintain compliance with applicable data privacy laws.

Data Retention

We retain personal information only as long as necessary to fulfill the purpose for which it was collected, unless a longer retention period is required by law. You may request deletion of your data at any time by contacting us.

Your Rights

As a user, you have the right to:

Request access to the data we hold about you
Ask for corrections or updates to your information
Withdraw consent for marketing communications
Request deletion of your data from our records

To exercise any of these rights, contact us at info@c-labagency.com.

Third-Party Links

Our website may contain links to third-party platforms or tools. We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies before engaging with them.

International Users

If you are accessing our website from outside Saudi Arabia, please note that your data may be transferred to and processed in servers located within the Kingdom. By using our services, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our business practices. When we do, we will update the effective date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we are protecting your data.